Let's hear it for AT&T!

In a grocery store a couple of weeks ago my wife decided to use her Very Intelligent Phone to access a recipe on the internet. The VIP refused to connect to the internet.

My wife called the AT&T tech support number. A woman answered. My wife explained the problem – she was in a grocery store and her VIP refused to connect to the internet.

The AT&T support person said, “Why do you need to access the internet?”

Although at first surprised by the question, my wife replied, “Because internet access is part of my plan. Because I am paying for it.”

The AT&T person said, “No, I mean why do you need internet access right now?”

There are all kinds of responses to that question, the most logical: “Because I want it now.”

My wife is a calm and kind woman, though, so she explained she needed to look up a recipe.

“Oh,” said the AT&T phone answerer. “Wait just a couple of minutes and log on to your email and click the link that says you are connected.”

It worked, but AT&T might want to check some of those “Your call may be monitored …” things.