On Monday I took my 2005 F150 in for service – oil change, filters, check all fluids, tire check and rotation, windshield wiper replacement.
On one page of the bill was a note to access fordowner.com/rebate to check rebates. The service clerk said I would get $20 by filling our a rebate form.
Form-s, he should have said. As in 22 screens of information.
OK, so I’ll have to work a little for the $20.
“User friendly” does not apply to the Ford owner rebate site. Finding what I needed required a two-screen search and then entering another search field.
Page 3. Dealer ZIP code or name. Not a problem. Page 4 had the dealer’s name and a query as to whether the information I entered was correct. Yes.
Page 5. Service error, please try again. Or, call this number and talk to a person.
I have an idea a person will not be available within a minute of my call.
I’ll wait until later and try the web site again.
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