FEMA director uses the “Waffle House Index” to “determine where its resources are needed most. Here’s how it works. The Waffle House chain has a huge number of stores located in the Southeast and Midwest in areas that frequently see devastating storms. As such, it has created an enviable corporate culture so attuned to disaster recovery that Fugate knows, ‘If you get there and the Waffle House is closed? That’s really bad. That’s where you go to work.’”
From WSJ: “The company fully embraced its post-disaster business strategy after Hurricane Katrina in 2005. Seven of its restaurants were destroyed and 100 more shut down, but those that reopened quickly were swamped with customers.
“The company decided to beef up its crisis-management processes. Senior executives developed a manual for opening after a disaster, bulked up on portable generators, bought a mobile command center and gave employees key fobs with emergency contacts.”
http://hotair.com/archives/2012/10/31/nobody-better-tell-the-nyt-editorial-board-about-the-waffle-house-index/
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.